Quick, once u get in. professional, reliable. Took 5 weeks to get an appointment for a recall issue.
I called today to get a service appointment because my check engine light came on. Apparently, the service department is extremely busy. I spoke with Cindy who spent several patient minutes with me going through the database one-by-one to find me a cancellation. I truly appreciate her going the extra mile to help me. My car has been serviced at Normandin for 7 years. It's their care of customer service that keeps me going back. The weekend Express Lane for an oil change is also helpful. Thank you!
Good place I just wish they didn't change the policy for free oil change if you purchase a new vehicle from them...lame
Best car buying experience ever! Highly recommend Chris in internet sales. No haggling and he is easy, knowledgeable and cares! He gave me a great price on my new Jeep Grand Cherokee and was never pushy. Also worked with Harry from financing who was also so warm and kind. Thanks guys, I love my new car!
My husband blessed me by buying me a 2012 Dodge Charger R/T. Kamran (our salesman) took great care of us from the beginning to the end. He went above and beyond. At about 9:45pm the transaction was complete and he could have given us our keys and send us on our merry way....but he didn't . He spent time going over all the bells and whistles. If he didn't know the answer he was honest which was refreshing. He informed us he would be get back to us with the answer. By the time he got done educating us on the ends and outs it was about 10pm and they were closing up shop for the rest of the night. He then asked his boss if he could take us to get some gas. He not only put gas in my car but filled it up with 15 gallons. If you have a Hemi you know how expensive that can be. Also thanks to Warner, Ronnie for working with my husband and I to get my BlackBerry Charger. Also thanks to Mr. Normandin (we forgot your first name...sorry) for helping to get us a great warranty. Also so for having a love for cars, it made the experience complete. I hope to refer many people to you in the near future. May God bless you.
I've never been a big dodge fan. Seeing I was in the market, I thought I would look at what all the manufacturers had to offer. I was greeted by a salesman named Billy. He was full of knowledge And explained all the different trim levels, That they offered in the Dodge ram 2500 diesel. He was super cool and laid back And for the 1st time in 15 years I considered buying something other than a chevy or GMC. If you're in the market For a Dodge Chrysler fiat I highly recommend going and seeing Billy. Thanks alot Billy I appreciate your time
Great sales team and very nice to deal with!! Will definitely be going back!
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