I did not have to wait too long for my appointment after I booked it, less than a week, which seemed very reasonable. Drop off was very easy and fast and contactless. My car was fixed in a couple hours which was much faster than I though it would take. Staff and management was also very kind and helpful during pick up. Very nice service overall.
My service experience was fantastic. Came in for a clicking noise stemming from my front left wheel well, and from the beginning, my service advisor, Mark, was very helpful and kind and always kept me informed as to what was going on, and the tech took the extra time to really try and diagnose the problem correctly, because I’ve had this same problem occur before, and other jeep dealerships in the area did an absolutely horrible job servicing it. Overall, super impressed with my experience, and a complete night versus day experience as compared to the other jeep dealership ...
I had THE BEST experience with Normandin Body Shop on Capitol Expwy. George is the best. He's been there forever and definitely knows what he is doing. The secretary Clauvine is so good. Very efficient and friendly. They go out of their way to help in any way they can to get you in and out and get your car back to you as soon as they can without skimping on the necessary work needed. They are very professional, friendly and kind. AND they call you back! In a timely manner even!! I will definitely be recommending them in ...
Great selection and staff in the sales department. We got our Pacifica Hybrid from them and they stayed late to get everything worked out.Better than that, though, is the service department. They went out of their way to make sure I could get warranty service performed on it when the wiper washer pump died, and the service technicians really know their stuff, as repair was performed in about an hour.Awesome. Highly recommended. 🙂
They take good care of our Fiat 500E
My best car buying experience till date. Lee Cai was amazing, kept things straightforward and never had to deal with back and forth of negotiations. It's unusual to find folks like him in car sales who can earn thier share without having to trick customers. Highly recommend Lee and this dealership based on my buying experience.
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